Who we are
Our website address is: https://planets4u.com. We at planets4u (“we” or “planets4u.com” or “planets4u.”) take the privacy of the information you provide us very seriously. We created this privacy policy to demonstrate our commitment to privacy. Please read this carefully to understand how we use any information you provide us at planets4u.com
planets4u.com guarantees confidentiality of our members’ identity, birth details and any forecasts made using those details as much as possible under legal regulatory and security environment. planets4u.com further guarantees that no direct or indirect use will be made by planets4u.com about any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member.
We allow members to access their user’s profiles and change information, as they deem necessary.We do not sell or rent your personally identifiable information to anyone. If you’re not fit mentally and thoughts such as committing suicide pops up in your mind, then this website is not for you. Please consult a counselor or call the emergency help number immediately. You affirmatively consent to the fact that planets4u.com records all your calls and chats to customer support to assure Quality Assurance.
planets4u.com charges for the service offered on this platform on a per service basis and holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology, by the gems represented and sold on the website. No advice or information, whether oral or written, obtained by you from planets4u.com or through the service shall create any warranty.
We do not guarantee accuracy of predictions made by the astrologers. As we keep adding new services and items, we suggest that you check back from time to time in order to understand how we treat your information. In case of change in our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of the site will constitute your acknowledgment of our Privacy Policy.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Registration data
During membership registration, planets4u.com collects personal information including your name, gender, birth information, phone number, and place of your birth and residence. This information is used to calculate your accurate horoscope. Your e-mail address or phone number together with a password or OTP is used to secure your profile and to make our personalized email and sms services available to you. You do not have to provide any personal information to use planets4u.com’s services. However, if you choose not to become a member of planets4u.com, we may not be able to provide you with the services that require such information.
Contact forms
We gather information that is required to fulfil our paid services though our order forms. This personal is maintained in strict confidence. As stated earlier, we guarantee confidentiality of our members’ identity, birth details and the prediction made possible under legal regulatory and security environments. planets4u.com further guarantees that no direct or indirect use will be made by planets4u.com about any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member.
Any other information we receive due to email or other method of contact in regard to specific services or products, as a general rule, are not made part of your member profile, and are used only to address your specific need or concern that you may have communicated to us on.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We DO NOT collect any payment information on our portals. It is collected and processed in a secured manner by third party payment gateways. We follow reasonable industry standards, technical measures and procedural measures to protect against unauthorized access and use of your supplied information. However, you should know that neither we nor any other portal can fully eliminate all the risks.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We gather information that is required to fulfil our paid services though our order forms. This personal is maintained in strict confidence. As stated earlier, we guarantee confidentiality of our members’ identity, birth details and the prediction made possible under legal regulatory and security environments. planets4u.com further guarantees that no direct or indirect use will be made by planets4u.com about any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member.
Additional information
Any other information we receive due to email or other method of contact in regard to specific services or products, as a general rule, are not made part of your member profile, and are used only to address your specific need or concern that you may have communicated to us on.
How we protect your data
Any information shared by you during personal consultation (“Confidential Information”) shall be excluded from the definition of Personal Information and shall not be collected/used in the same manner as Personal Information as mentioned in clause 1 and 3 above. Your Confidential Information shall not be disclosed or shared by planets4u.com, its employees, its agents or any third party contractors, including the experts; either orally or in writing; except only in the following circumstances:
1. If planets4u.com believes that there is a significant/ real/ imminent threat or risk to your health, safety or life or to the health, safety or life of any other person or the public
2. If planets4u.com is required to share such Confidential Information to any authority by law;
Use of information collected
- In order to provide a personalised browsing experience, planets4u.com may collect Personal Information from you in the manner provided in Clause 1 above, and only upon your consent to this Privacy Policy that planets4u.com may use such Personal Information for research purposes, however, we will maintain the anonymity of the users, to improve its marketing and promotional efforts, to analyze usage, improve the content of planets4u.com, product offerings, and to customise planets4u.coms content, layout, and services, in order to improve planets4u.com with a view to optimise planets4u.com for you and better tailor it to meet your needs.
2. If you have permitted planets4u.com to track your IP address and save cookies in your device by accepting this Privacy Policy, to extend this personalized experience, planets4u.com may track the IP address of your device and save certain User data on your device in the form of cookies. planets4u.comu uses this data only to deliver web pages to you upon request, to customize the site to your interests, to measure traffic within the Application, and with your consent let advertisers know the geographic locations of the Users.Please note that such portion of your data provided by you to planets4u.com that may be personal or sensitive in nature, will not be provided to third parties without your consent. User data of a general nature such as demographics may however be revealed to external parties.
3. All information (and copies thereof) collected by planets4u.com, including without limitation Personal Information, User Data, and other information related to your access and use of the services offered by planets4u.com, may be retained by planets4u.com for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes.
4. To ensure a seamless experience at the Website for you and to ensure your maximum benefit and comfort, we use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Services; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.
5. We use certain third-party analytics tools to help us measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving the Services. We collect and use this analytics information with analytics information from other Users in the form of anonymised logs, so that it cannot reasonably be used to identify any particular individual User.
6. In order to facilitate communications between you and other planets4u.com users, Please note that neither planets4u.com, nor its Affiliates or any third parties engaged by planets4u.com shall use the Personal Information to personally identify any User.
What third parties we receive data from
Our website or applications may contain links to other portals. planets4u.com is not responsible for the privacy practices followed by other such portals.
Contacting us
If you have any questions about this privacy statement, the practices of this portals, or your dealings with this application, you can contact us at support@planets4u.com